COMMENTS

Computer Training Desert Computer Tutor

Desert Computer Tutor Hot Read A Review

 
0.0
 
5.0 (33)
 
Write Review

Services We Provide

Service We Offer:
Private in-home tutoring on PC and Mac computers, iPads, tablets, Kindles, Nook Books, smart phones, digital cameras and other techie gadgets. Teaching beginners as well as more advanced users that want to learn new things. Consulting with businesses on most appropriate tools for internet marketing and Teaching owners or their staff how to manage blog websites, newsletters and social media. Consulting for the purchase of computers and gadgets. I will even go shopping with you.

Cities Served

Cities Include
Palm Springs
Cathedral City
Rancho Mirage
Palm Desert
Indian Wells
La Quinta
Indio
Sun City
Thousand Palms

About Company

In Business Since:
2011
Owners Name:
Mardi Boettcher
How did your company get started?
I was helping my 89 yr. old mother with her computer and taught her how to print photos from emails, and do research with Google. I also taught her how to download and transfer audio books to an mp3 player. She had the idea for me to help other seniors learn how to do it.

I started attending networking groups and mixers and that led to helping business
What sets your business apart?
My clients often comment that they appreciate how patient I am.

I have been a preschool and elementary school teacher and am trained in the Montessori Method, so I'm adept at meeting my clients where they are. I use the teaching techniques best suited to their particular learning modality.

I'm passionate about helping people and love my work, so I'm fun to be around. I'm not just doing it for the money.

My rates are relatively inexpensive at only $35 per trip which includes 1 hr of tutoring and $30 per hr. for additonal time.

Contact Information

Office Phone
760-348-8867
Mobile Phone
707-391-3023
Address:
PO Box 2392, Palm Desert, CA 92261

User reviews View all user reviews

Average user rating from: 33 user(s)

Overall rating 
 
5.0
Service Quality 
 
5.0  (33)
Friendliness 
 
5.0  (33)
Professionalism 
 
5.0  (33)
Timliness 
 
5.0  (33)
Ratings (the higher the better)
  • Service Quality
    How would you rate the quality of the job done for you?
  • Friendliness
    Was the staff friendly and courteous?
  • Professionalism
    Did they know what they were doing?
  • Timliness
    Did they show up when they said they would?
Comments
Please enter the security code.
Mardi was great!

She is friendly, patient & a professional.
Her knowledge in various systems speak for themselves. If she is not sure of how to handle a particular task she will explore until she finds a solution.
Mardi is a wonderful teacher. I highly recommend her.

Ilona B
4-29-2015
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by Ilona B April 29, 2015

Highly Recommend t

Mardi was great!

She is friendly, patient & a professional.
Her knowledge in various systems speak for themselves. If she is not sure of how to handle a particular task she will explore until she finds a solution.
Mardi is a wonderful teacher. I highly recommend her.

Ilona B
4-29-2015

Was this review helpful to you? 
Mardi is a life saver. We had so many questions about our computer, IPad and IPhone. She explained everything with patience and ease to help us understand the new modern computer technology. She has raised our level of confidence to meet the computer head on!
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by Marilyn Olinger March 19, 2015

Great Help

Mardi is a life saver. We had so many questions about our computer, IPad and IPhone. She explained everything with patience and ease to help us understand the new modern computer technology. She has raised our level of confidence to meet the computer head on!

Was this review helpful to you? 
Mardi is a true professional, very patient, and pleasant. During her visit we covered a lot of territory: she showed me ways to organize my documents, transfer my photos from my camera to my computer and set it up so that I could view the photo before opening it.
She recorded her instructions in a 4 x 5 1/2" booklet which she left with me.
And, was very patient whenever I had to check in with her regarding a certain procedure.
I wouldn't hesitate to call Mardi again.
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by Maureen Fox February 11, 2015

Mardi Boettcher

Mardi is a true professional, very patient, and pleasant. During her visit we covered a lot of territory: she showed me ways to organize my documents, transfer my photos from my camera to my computer and set it up so that I could view the photo before opening it.
She recorded her instructions in a 4 x 5 1/2" booklet which she left with me.
And, was very patient whenever I had to check in with her regarding a certain procedure.
I wouldn't hesitate to call Mardi again.

Was this review helpful to you? 
Mardi is reliable sweet and nice. I was in Italy and I sent an email to her and she answered promptly and solved my problem. It was amazing...
Now I am back in the desert and can not wait to have some extra classes with her again.
Thank you very much Mardi.
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by Jackie Feldun February 08, 2015

Mardi is reliable sweet and nice. I was in Italy and I sent an email to her and she answered promptly and solved my problem. It was amazing...
Now I am back in the desert and can not wait to have some extra classes with her again.
Thank you very much Mardi.

Was this review helpful to you? 
Mardi is the Best.
She truly loves what she is doing and - she is very good at it.When you are stuck or have a problem Mar4di has the time and patience to fix it.
You Go, Girl!
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by Eve September 01, 2014

Mardi is the Best.
She truly loves what she is doing and - she is very good at it.When you are stuck or have a problem Mar4di has the time and patience to fix it.
You Go, Girl!

Was this review helpful to you? 
I loved having Mardi come help me. I'm so behind the times, my grandchildren think I'm in the Stone Age. When I texted my son yesterday, I received an immediate response. OMG- MOM'S TEXTING. WELL DONE MOM. Mardi is teaching me to navigate not only the computer better, but also my cell phone. Thanks Mardi.
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by judith fabris July 27, 2014

teaching old dog new tricks

I loved having Mardi come help me. I'm so behind the times, my grandchildren think I'm in the Stone Age. When I texted my son yesterday, I received an immediate response. OMG- MOM'S TEXTING. WELL DONE MOM. Mardi is teaching me to navigate not only the computer better, but also my cell phone. Thanks Mardi.

Was this review helpful to you? 
Mardi came to my house and solved all of my computer issues. I had just purchased a new computer with Windows 8.1 and was overwhelmed with the difference between my old XP and the new Windows 8.1. She totally got me set up and was very patient and took the time to explain everything. Also instead of doing it for me she had me do the tasks. My sister has already used her and I would recommend her services to anyone. I will be using her again as needed. She is a great value. Thanks Mardi for making my life better.

Deborah
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Locals Choice Reviewed by Locals Choice June 10, 2014
Last updated: June 10, 2014

Great Windows 8 Orientation

Mardi came to my house and solved all of my computer issues. I had just purchased a new computer with Windows 8.1 and was overwhelmed with the difference between my old XP and the new Windows 8.1. She totally got me set up and was very patient and took the time to explain everything. Also instead of doing it for me she had me do the tasks. My sister has already used her and I would recommend her services to anyone. I will be using her again as needed. She is a great value. Thanks Mardi for making my life better.

Deborah

Was this review helpful to you? 
Mardi is knowledgeable, patient, friendly and able to impart the needed information in simple, organized, meaningful way. Simply put - she is a great teacher. And her rates are very reasonable.
Linda V.
4/7/2014
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by Linda V. April 07, 2014

Desert Computer Tutor - Mardi

Mardi is knowledgeable, patient, friendly and able to impart the needed information in simple, organized, meaningful way. Simply put - she is a great teacher. And her rates are very reasonable.
Linda V.
4/7/2014

Was this review helpful to you? 
My computer had slowed to a crawl, full of very "bad" things, pop-ups, etc., which made writing
anything an impossibility. Without hesitation, Mardi sat, at my machine, and immediately knew what
was wrong, and how to correct ALL its flaws. In this present society, where one is lucky to find
an expert, in anything, Mardi proved, conclusively, that my request, for her help, was about the
smartest thing I have done, in a couple of years. No time wasted, in figuring things out...she
already knew the answers! And her charming personality also added to the enjoyment of her service.
TOPPER SMITH (82, Palm Springs)
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by TOPPER SMITH March 25, 2014

Took a Large Weight off my Shoulders!

My computer had slowed to a crawl, full of very "bad" things, pop-ups, etc., which made writing
anything an impossibility. Without hesitation, Mardi sat, at my machine, and immediately knew what
was wrong, and how to correct ALL its flaws. In this present society, where one is lucky to find
an expert, in anything, Mardi proved, conclusively, that my request, for her help, was about the
smartest thing I have done, in a couple of years. No time wasted, in figuring things out...she
already knew the answers! And her charming personality also added to the enjoyment of her service.
TOPPER SMITH (82, Palm Springs)

Was this review helpful to you? 
As I am a rank amateur, in using a computer, I had completely brought my device to a "halt," in the ability to use ANY of its programs, to a
degree of success. Ms. Boettcher immediately sat down, and addressed
each problem, which presented itself. With a very "deft" and "knowing"
hand, she was able to "remove" many impediments, to the computer's
efficiency, without any delay, or having to "re-trace" any "missteps"
along the way. She really knows this infernal machine, thoroughly, how
it can become "clogged," and suffer from "indigestion!" When she arrived,
it would take 5 minutes to write ONE sentence! This comment has taken
only the same time one would need, to "drink a glass of milk" I was
completely pleased with Ms. Boettcher's ability, problem-solving, plus
a friendly attitude towards her customer (me), a real "dolt" with the
machine. TOPPER SMITH, Palm Springs (82 years old)
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by TOPPER SMITH March 24, 2014

Retired Music Administrator of Opera and Symphonies

As I am a rank amateur, in using a computer, I had completely brought my device to a "halt," in the ability to use ANY of its programs, to a
degree of success. Ms. Boettcher immediately sat down, and addressed
each problem, which presented itself. With a very "deft" and "knowing"
hand, she was able to "remove" many impediments, to the computer's
efficiency, without any delay, or having to "re-trace" any "missteps"
along the way. She really knows this infernal machine, thoroughly, how
it can become "clogged," and suffer from "indigestion!" When she arrived,
it would take 5 minutes to write ONE sentence! This comment has taken
only the same time one would need, to "drink a glass of milk" I was
completely pleased with Ms. Boettcher's ability, problem-solving, plus
a friendly attitude towards her customer (me), a real "dolt" with the
machine. TOPPER SMITH, Palm Springs (82 years old)

Was this review helpful to you? 
The first thing I did when I got home from purchasing new computer from Best Buy was schedule a few hours with Mardi. Re-training my weak computer saavy on a new computer plus new operating system (Windows 8) was more anxiety than this computer idiot (ME!) could handle! Mardi walked me thru Computer 101, made me so comfortable I actually learned that I knew way more than I thought! Finally, the 'shortcuts' she showed me along with an amazing, offsite email program for my monthly client mailings have put a whole new light onto my world. She's the best and I wouldn't hesitate to refer her to anyone in a heartbeat! Cheers, phil weintraub
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by Phil Weintraub January 28, 2014

The first thing I did when I got home from purchasing new computer from Best Buy was schedule a few hours with Mardi. Re-training my weak computer saavy on a new computer plus new operating system (Windows 8) was more anxiety than this computer idiot (ME!) could handle! Mardi walked me thru Computer 101, made me so comfortable I actually learned that I knew way more than I thought! Finally, the 'shortcuts' she showed me along with an amazing, offsite email program for my monthly client mailings have put a whole new light onto my world. She's the best and I wouldn't hesitate to refer her to anyone in a heartbeat! Cheers, phil weintraub

Was this review helpful to you? 
I was referred to Mardi from Dominique at Desert Cow. I had been struggling with Apple for over 2 years about syncing my Google calendar on my PC with my iPad and iPhone. Mardi figured out in less than 15 minutes!! It works seamlessly now. She is astounding. So knowledgeable. I have her contact info at easy access now as I can't see how I can do without her in the future.
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Phyllis Cohen Reviewed by Phyllis Cohen January 08, 2014

So Glad I found Her

I was referred to Mardi from Dominique at Desert Cow. I had been struggling with Apple for over 2 years about syncing my Google calendar on my PC with my iPad and iPhone. Mardi figured out in less than 15 minutes!! It works seamlessly now. She is astounding. So knowledgeable. I have her contact info at easy access now as I can't see how I can do without her in the future.

Was this review helpful to you? 
I always have a problem trying to find someone I can call when I have a computer problem. Now I know Mardi and its a good feeling knowing I can call her for help.
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by Joyce November 22, 2013

Happy to have Mardi in my life.

I always have a problem trying to find someone I can call when I have a computer problem. Now I know Mardi and its a good feeling knowing I can call her for help.

Was this review helpful to you? 
OMG, Mardi was refered to me by Dominque with Desert Cow, she taught me more things about my computer & how to use Google Chrome. I felt so dumb at first, but she taught me how to use in a very understanding way. No BIG Computer talk, just simple & easy to understand & most of all after she left my home I remembered how to use my computer. I can't wait for her to come back to teach me more about my computer to help better myself in my work and different uses of my computer.

She is the BEST! I will highly recommend Mardi to anyone and everyone I know.

Thank You so very MUCH!

Kathy Bates
Palm Springs Bureau of Tourism
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Kathy Bates Reviewed by Kathy Bates October 27, 2013

OMG, She's the BEST!

OMG, Mardi was refered to me by Dominque with Desert Cow, she taught me more things about my computer & how to use Google Chrome. I felt so dumb at first, but she taught me how to use in a very understanding way. No BIG Computer talk, just simple & easy to understand & most of all after she left my home I remembered how to use my computer. I can't wait for her to come back to teach me more about my computer to help better myself in my work and different uses of my computer.

She is the BEST! I will highly recommend Mardi to anyone and everyone I know.

Thank You so very MUCH!

Kathy Bates
Palm Springs Bureau of Tourism

Was this review helpful to you? 
Mardi was referred to me by a friend as I needed help in setting up a personal blog. She came to my house right on time and with a big smile on her face. It's always nice to see sunshine rather than a storm, right? Well, she plowed through all my clouds, questions, my quisical face, and we landed on a smooth air field and you know what? I have a going blog with widgets, gidjets, and words. What more could a blogger want?

Mardi is focused, knowledgeable, and has the right attitude for her work. She is pleasant to work with, patient, and creative. In a word, she is a wonderful person and a delight to know. Next time my car brakes down, I'll call her for help. She is a true MAVEN!
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by Paul Beck October 04, 2013

Mardi was referred to me by a friend as I needed help in setting up a personal blog. She came to my house right on time and with a big smile on her face. It's always nice to see sunshine rather than a storm, right? Well, she plowed through all my clouds, questions, my quisical face, and we landed on a smooth air field and you know what? I have a going blog with widgets, gidjets, and words. What more could a blogger want?

Mardi is focused, knowledgeable, and has the right attitude for her work. She is pleasant to work with, patient, and creative. In a word, she is a wonderful person and a delight to know. Next time my car brakes down, I'll call her for help. She is a true MAVEN!

Was this review helpful to you? 
I had a new laptop to set up and transfer info from my old desktop. She had me up and running in a flash. She is very personable and easy to understand. I plan on calling her with any future needs and will recommend her to others.
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by cheryl blair September 13, 2013

Mardi is great.

I had a new laptop to set up and transfer info from my old desktop. She had me up and running in a flash. She is very personable and easy to understand. I plan on calling her with any future needs and will recommend her to others.

Was this review helpful to you? 
I have had other toutors .All were much more expensive and made me feel like the village idiot.I got so much more for my money. It was much less expensive. And I learned what I needed to know, not what someone thought I needed to know. I will be calling her again.
Morgan
Overall rating 
 
4.3
Service Quality 
 
5.0
Friendliness 
 
4.0
Professionalism 
 
4.0
Timliness 
 
4.0
Reviewed by morgan September 11, 2013

Wow!

I have had other toutors .All were much more expensive and made me feel like the village idiot.I got so much more for my money. It was much less expensive. And I learned what I needed to know, not what someone thought I needed to know. I will be calling her again.
Morgan

Was this review helpful to you? 
Mardi was just wonderful - low key, personable, patient and very friendly. She explained everything to me in a way I could comprehend (as I am far from tech-savvy) and never once made me feel like a moron, as some other computer wizards have done. I recommend her highly!

Thanks again, Mardi!

Ed
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by Edward Harbur August 22, 2013

Mardi is wonderful!

Mardi was just wonderful - low key, personable, patient and very friendly. She explained everything to me in a way I could comprehend (as I am far from tech-savvy) and never once made me feel like a moron, as some other computer wizards have done. I recommend her highly!

Thanks again, Mardi!

Ed

Was this review helpful to you? 
Mardi is truly a dedicated computer tutor. She has a lot of wisdom and is always willing to to go out of her way to share it and make sure you really understand. She will take good care of you ... definitely a winner!
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Karen Beasanski Reviewed by Karen Beasanski August 04, 2013

Dedicated Professional

Mardi is truly a dedicated computer tutor. She has a lot of wisdom and is always willing to to go out of her way to share it and make sure you really understand. She will take good care of you ... definitely a winner!

Was this review helpful to you? 
Mardi has been putting together our "Top Ten Events of the Desert" newsletter for us for years. The newsletter was rated the top 8% in the country by Constant Contact and all the credit goes to Mardi. We are lucky to have her.
Greg Jones
Local's Choice
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by Greg Jones August 03, 2013

Mardi is a Gem

Mardi has been putting together our "Top Ten Events of the Desert" newsletter for us for years. The newsletter was rated the top 8% in the country by Constant Contact and all the credit goes to Mardi. We are lucky to have her.
Greg Jones
Local's Choice

Was this review helpful to you? 
With Mardi, I might actually become a computer nerd!! I enjoyed every minute of our "lesson", she made it easy to understand and fun. Thank you, Mardi!
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by Monica Tauber July 17, 2013

Mardi Boetcher

With Mardi, I might actually become a computer nerd!! I enjoyed every minute of our "lesson", she made it easy to understand and fun. Thank you, Mardi!

Was this review helpful to you? 
I love the way Mardi makes computer learning easy. Mardi makes sure I fully understand everything she is explaining to me. Her lessons are amazing. I am very grateful for her wisdom.
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by Patti Kaplan June 22, 2013

Mardi the computor tutor

I love the way Mardi makes computer learning easy. Mardi makes sure I fully understand everything she is explaining to me. Her lessons are amazing. I am very grateful for her wisdom.

Was this review helpful to you? 
Wow! I have to say, I asked a lot of Mardi. We ran through Google mail, Mail Chimp, my Mac Contacts and spreadshhets on Google Drive! Mardi played those keys like a true 'Maestro'. I learned alot and fortunately for me, Mardi did a lot for me. I am SET. I know how to run campaigns, create newsletters and track client activity with a Google doc data base! And later at home, when I couldn't quite recall a piece of the process, Mardi responded quickly and walked me through it. Dom said it...Mardi Rocks!
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by Diane Richardson June 07, 2013

Wow! Mardi is the Best!

Wow! I have to say, I asked a lot of Mardi. We ran through Google mail, Mail Chimp, my Mac Contacts and spreadshhets on Google Drive! Mardi played those keys like a true 'Maestro'. I learned alot and fortunately for me, Mardi did a lot for me. I am SET. I know how to run campaigns, create newsletters and track client activity with a Google doc data base! And later at home, when I couldn't quite recall a piece of the process, Mardi responded quickly and walked me through it. Dom said it...Mardi Rocks!

Was this review helpful to you? 
Mardi is not what you would expect from a "computer person". That is, she does her work at the pace the customer needs and she actually explains what she is doing. I am computerphobic and her visit did not set me off into panic attacks which is what usually happens with other computer fixers. She is dependable, patient, intelligent, and excels at all of "that computer stuff".
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by Dr. Simone Ravicz May 29, 2013

Mardi - The Computer's Einstein

Mardi is not what you would expect from a "computer person". That is, she does her work at the pace the customer needs and she actually explains what she is doing. I am computerphobic and her visit did not set me off into panic attacks which is what usually happens with other computer fixers. She is dependable, patient, intelligent, and excels at all of "that computer stuff".

Was this review helpful to you? 
I have given Mardi more referrals than I can count and she always give 100% to her clients. She even goes as far as researching the client's problem before she even arrives at their home or office. That's what I call going the extra mile. Bravo and keep up the good work!
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by Dominique Fruchtman May 17, 2013

Mardi rocks!

I have given Mardi more referrals than I can count and she always give 100% to her clients. She even goes as far as researching the client's problem before she even arrives at their home or office. That's what I call going the extra mile. Bravo and keep up the good work!

Was this review helpful to you? 
 
View all user reviews