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Computer Repair Desert Cow Computers

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5.0
 
5.0 (23)
 
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Services We Provide

Service We Offer:

Emergency Services
Business & Residential
New Computers
Signature Setup
Data Transfer
“Email Everywhere”
Monthly Support
Backup and Disaster Recovery
Computer Networking Specialists

Cities Served

Cities Include
The whole COWchella Valley!

About Company

Owners Name:
Mark Fruchtman
About Company:
Nerds: Men and women with glasses taped down the middle, pocket protectors, and polyester pants that are just a tad too tight. We are proud members of this fine tradition. From this proud tradition spawned a long line of nerds like Isaac Newton, Thomas Edison, Madame Curie, Woody Allen, Ralph Nader, Eddie Deezen, Bill Gates, Al Gore, and many other men and women who have changed the face of history. If you don't know who these people are, then you're probably not a nerd, which is OK, because we are, and we are ready to fulfill all your nerdy, techie needs. Like most nerds, we pride ourselves on being friendly, helpful, and always at your service... sort of like that favorite dog you had as a kid... only smarter and with less drool. So if you're in a technological bind of any nature, call us in – we'll do the rest.

Contact Information

Office Phone
760-992-5562

Editor reviews

Dominique and Mark Fruchtman earned our Highest Overall Rating for the month of June!
Overall rating 
 
5.0
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Locals Choice Reviewed by Locals Choice July 02, 2013

Congratulations!

Dominique and Mark Fruchtman earned our Highest Overall Rating for the month of June!

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User reviews

Average user rating from: 23 user(s)

Overall rating 
 
5.0
Service Quality 
 
5.0  (23)
Friendliness 
 
5.0  (23)
Professionalism 
 
5.0  (23)
Timliness 
 
5.0  (23)
Ratings (the higher the better)
  • Service Quality
    How would you rate the quality of the job done for you?
  • Friendliness
    Was the staff friendly and courteous?
  • Professionalism
    Did they know what they were doing?
  • Timliness
    Did they show up when they said they would?
Comments
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Always there in a pinch. Always courteous, helpful and professional. If they can't help they will always point you in the right direction.
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5.0
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5.0
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5.0
Revco Solar Reviewed by Revco Solar August 02, 2013

Always there in a pinch. Always courteous, helpful and professional. If they can't help they will always point you in the right direction.

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Desert Cow---moooove over competition! Dominique has the patience of a saint when it come to working with a novice like me. Watching her remove a virus I got from a "free" protection was like watching a juggler perform on Ed Sullivan...(Okay, so now you know my age group!).
She translates "nerd-talk computerese" into every day language to make tasks easier.
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Reviewed by Joyce Godier July 19, 2013

Moooove over competition!

Desert Cow---moooove over competition! Dominique has the patience of a saint when it come to working with a novice like me. Watching her remove a virus I got from a "free" protection was like watching a juggler perform on Ed Sullivan...(Okay, so now you know my age group!).
She translates "nerd-talk computerese" into every day language to make tasks easier.

Was this review helpful to you? 
Each time I requested Desert Cow's assistance they were there on time and professionally. They quickly diagnosed the problems, offering potential solutions that met my needs, not their bottom line. What I appreciated most was their ability to communicate in English, including some telephone technical assistance that allowed me to troubleshoot a problem without a service call.

Since my first experience with Desert Cow, I have repeatedly recommended their services to others, sans reservations.

Do call them
Overall rating 
 
5.0
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5.0
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5.0
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Reviewed by VS Barocas July 08, 2013

Great and honest service without all the technospeak

Each time I requested Desert Cow's assistance they were there on time and professionally. They quickly diagnosed the problems, offering potential solutions that met my needs, not their bottom line. What I appreciated most was their ability to communicate in English, including some telephone technical assistance that allowed me to troubleshoot a problem without a service call.

Since my first experience with Desert Cow, I have repeatedly recommended their services to others, sans reservations.

Do call them

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Mark Fruchtman took my old laptop and moved all my 'stuff' to my new computer. What a lifesaver. I would never try that myself. When I had a question I called Dominique and she solved my issue right over the phone. She and Mark know computers. Dom will be coming to my home tomorrow for additional help with social media and my gmail. I trust Desert Cow. They will 'steer' you the right way...
Overall rating 
 
5.0
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5.0
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5.0
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5.0
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Reviewed by Caroline Konczey July 05, 2013

What a lifesaver!

Mark Fruchtman took my old laptop and moved all my 'stuff' to my new computer. What a lifesaver. I would never try that myself. When I had a question I called Dominique and she solved my issue right over the phone. She and Mark know computers. Dom will be coming to my home tomorrow for additional help with social media and my gmail. I trust Desert Cow. They will 'steer' you the right way...

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I have met Mark and Dominique through my various networking groups in the desert and I recently called on them to help me out on a very last minute project. Dominique was quick to assure me she could help and her turn around time on completing my project was nothing short of "lightening speed". It's so refreshing to work with professionals who really care about their clients and do whatever they can do deliver on promises made. Many thanks to Desert Cow Computers, you guys are awesome!
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5.0
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Reviewed by Michael Genova July 04, 2013

Great service

I have met Mark and Dominique through my various networking groups in the desert and I recently called on them to help me out on a very last minute project. Dominique was quick to assure me she could help and her turn around time on completing my project was nothing short of "lightening speed". It's so refreshing to work with professionals who really care about their clients and do whatever they can do deliver on promises made. Many thanks to Desert Cow Computers, you guys are awesome!

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I purchased a new, additional 'wireless' printer for my home office and set it up myself. Somehow in the process the 'identities' of the two printers switched and neither one would cooperate. A frantic call to Desert Cow and Mark was on his way to unravel my mess. It was magic; he had both operating wirelessly in minutes. Dom & Mark of Desert Cow Computers are available, knowledgeable and trustworthy. My go to business for sticky computer situations.
Overall rating 
 
5.0
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5.0
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5.0
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5.0
Reviewed by Barbara Larsh July 02, 2013

Technology magic!

I purchased a new, additional 'wireless' printer for my home office and set it up myself. Somehow in the process the 'identities' of the two printers switched and neither one would cooperate. A frantic call to Desert Cow and Mark was on his way to unravel my mess. It was magic; he had both operating wirelessly in minutes. Dom & Mark of Desert Cow Computers are available, knowledgeable and trustworthy. My go to business for sticky computer situations.

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Dom and her staff are the best. They have taken very good care of me and my computers for over a year now. Dom is very knowledgeable and wise. She deals from the heart and not the wallet. She is a total professional. I would suggest you use Desert Cow Computers from now on.

- Steve Foster of Rancho Mirage Pro Home Watch Services
Overall rating 
 
5.0
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Reviewed by Steve Foster July 01, 2013

Total Professionals

Dom and her staff are the best. They have taken very good care of me and my computers for over a year now. Dom is very knowledgeable and wise. She deals from the heart and not the wallet. She is a total professional. I would suggest you use Desert Cow Computers from now on.

- Steve Foster of Rancho Mirage Pro Home Watch Services

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I'm really happy with the on-going help I get from Desert Cow Computers. They're promptly available, knowledgeable, courteous, fun, expert, professional....well, they just get the job done and they do it astutely. I actually feel like I'm working with "normal" people when I do business with them as opposed to somebody who assaults me with lingo and knowledge in an effort to either confuse me or assert their technical superiority of computer knowledge. Desert Cow is exactly opposite of this--MOOOOOOO.
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5.0
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5.0
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5.0
Reviewed by Casey Jones June 30, 2013

Mooooooo!

I'm really happy with the on-going help I get from Desert Cow Computers. They're promptly available, knowledgeable, courteous, fun, expert, professional....well, they just get the job done and they do it astutely. I actually feel like I'm working with "normal" people when I do business with them as opposed to somebody who assaults me with lingo and knowledge in an effort to either confuse me or assert their technical superiority of computer knowledge. Desert Cow is exactly opposite of this--MOOOOOOO.

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We were in the middle of our busy day when our internet quit functioning. Our auto repair facility requires constant connectivity. Dominique jumped right in and started her process, made the necessary phone calls and computer tests needed to get us up and running. Within the hour we were on line and able to use our internet. Its wonderful to have a company like Desert Cow Computer to quickly get you out of hot water and into the cool flow of a smooth running business. Thanks for expert service.
Overall rating 
 
5.0
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5.0
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5.0
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5.0
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Reviewed by Pete Valdez June 30, 2013

Great service right when we needed it!

We were in the middle of our busy day when our internet quit functioning. Our auto repair facility requires constant connectivity. Dominique jumped right in and started her process, made the necessary phone calls and computer tests needed to get us up and running. Within the hour we were on line and able to use our internet. Its wonderful to have a company like Desert Cow Computer to quickly get you out of hot water and into the cool flow of a smooth running business. Thanks for expert service.

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Desert Cow Computers is one of the really good things that came to the desert. The company is honest, the staff of two have a great combination of knowledge and experience which translates into excellent service be it for the most minimal of repairs/cleanup to very complicated problem areas. I highly recommend this company to anyone looking to get the job done, learn something you didn’t know, and feel secure your computer is in good hands.
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5.0
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5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by Alexandra Chistensen June 29, 2013

A cow in the desert

Desert Cow Computers is one of the really good things that came to the desert. The company is honest, the staff of two have a great combination of knowledge and experience which translates into excellent service be it for the most minimal of repairs/cleanup to very complicated problem areas. I highly recommend this company to anyone looking to get the job done, learn something you didn’t know, and feel secure your computer is in good hands.

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I have known about DCC for a long time. Finally, I could not take it: my computer had slowed to a crawl. It was dragging me down, like a lazy cow sitting in pasture, when I needed some "giddy up." A quick call to DCC and I had an appointment with Mark, who was so kind and knowledgeable and took the time to get things back on track and moving again. I also used DCC for a recommendation on my next computer, which I am so happy that I purchased. Great people and no cow patties left.
Overall rating 
 
5.0
Service Quality 
 
5.0
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5.0
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Reviewed by Robert June 29, 2013

Lucky that I knew about Desert Cow, Whew

I have known about DCC for a long time. Finally, I could not take it: my computer had slowed to a crawl. It was dragging me down, like a lazy cow sitting in pasture, when I needed some "giddy up." A quick call to DCC and I had an appointment with Mark, who was so kind and knowledgeable and took the time to get things back on track and moving again. I also used DCC for a recommendation on my next computer, which I am so happy that I purchased. Great people and no cow patties left.

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Dominique and Mark Fruchtman have been helping me with my business computer needs since they came to the COWchella Valley. There's the BEST. But a few weeks ago I attempted to assist my daughter with a computer virus issue myself. DISASTER! I should have known better and called the professionals immediately. I created a very serious problem - and it wasn't even my own computer! Dom and Mark resolved it all quickly with their expertise and typical good cheer.

Don't go anywhere else for your computer needs!

Bev Licata
BL Consulting & Seminars, Inc.
Overall rating 
 
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5.0
Friendliness 
 
5.0
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5.0
Timliness 
 
5.0
Reviewed by Bev Licata June 28, 2013

Desert Cow to the Rescue!

Dominique and Mark Fruchtman have been helping me with my business computer needs since they came to the COWchella Valley. There's the BEST. But a few weeks ago I attempted to assist my daughter with a computer virus issue myself. DISASTER! I should have known better and called the professionals immediately. I created a very serious problem - and it wasn't even my own computer! Dom and Mark resolved it all quickly with their expertise and typical good cheer.

Don't go anywhere else for your computer needs!

Bev Licata
BL Consulting & Seminars, Inc.

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I have never had any other company as company as capable as Desert Cow Computer. I tell all my friends about them.
Dom is so proficient at what she does. I am blessed to have them for computer service.
Also, to have them as friends.

Overall rating 
 
5.0
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5.0
Professionalism 
 
5.0
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Reviewed by Helen Rosenberg June 20, 2013

I have never had any other company as company as capable as Desert Cow Computer. I tell all my friends about them.
Dom is so proficient at what she does. I am blessed to have them for computer service.
Also, to have them as friends.

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Panic! My computer takes 1/2 hour to boot. Double-panic! When my computer boots, it freezes. This has happened to me twice. Dominique at Desert Cow Computers responded via phone then in person to fix my computer issues. When I decided it was time to upgrade, she found me a super deal on a new computer with updated technology. I feel like I just walked back into the 21st Century! Thank you, Desert Cow Computers, it's nice to know we have someone nearby we can trust.
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5.0
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5.0
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5.0
Professionalism 
 
5.0
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5.0
Reviewed by Sara Cardella June 20, 2013

Advice when needed!

Panic! My computer takes 1/2 hour to boot. Double-panic! When my computer boots, it freezes. This has happened to me twice. Dominique at Desert Cow Computers responded via phone then in person to fix my computer issues. When I decided it was time to upgrade, she found me a super deal on a new computer with updated technology. I feel like I just walked back into the 21st Century! Thank you, Desert Cow Computers, it's nice to know we have someone nearby we can trust.

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Just had my computer tuned up by Desert Cow. I've been using them since they hit town three years ago. Excellent service! They really know their stuff. It nice to work with a company that delivers on the promise. And...they are really nice people too!

Sunny Simon
Life and Career Coach
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Reviewed by Sunny Simon June 18, 2013

Full Five Star Service!

Just had my computer tuned up by Desert Cow. I've been using them since they hit town three years ago. Excellent service! They really know their stuff. It nice to work with a company that delivers on the promise. And...they are really nice people too!

Sunny Simon
Life and Career Coach

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Dominique is unique in that she actually answers your phone call and attempts to schedule you into her busy schedule. She is not only friendly and prompt, she is technically proficient and is always able to solve your issues. It is always a pleasure working with Dominique!
Overall rating 
 
5.0
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5.0
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5.0
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5.0
Reviewed by Diane Ousterling June 17, 2013

Dominique is unique in that she actually answers your phone call and attempts to schedule you into her busy schedule. She is not only friendly and prompt, she is technically proficient and is always able to solve your issues. It is always a pleasure working with Dominique!

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Desert Cow Computers is absolutely "a-moo-zing." I run a small business and I was having problems with my server always crashing. I was completely unhappy with my "IT" guy - he never showed up , would over charge me, and never really fix the problem, leaving my business virtually crippled. I was given their card by a customer of mine. When I spoke to Dominique, she was knowledgeable, patient, and Mark was able to come out the same day . They found the problem right away, and were able to have me up and running in no time flat. They provided stellar service and I have used them to upgrade my system to bring everything up to date. They were even able to teach us what to do if the problem were to arise again- they were able to break it down to me "Fisher-Price" style. Their expertise coupled with their stellar service, have really impressed me beyond words. I highly recommend Desert Cow Computers to anyone who will listen. They are honest, dependable, reasonable, and very easy to communicate with. If I was able to give them 50 Stars I would!
Overall rating 
 
5.0
Service Quality 
 
5.0
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5.0
Professionalism 
 
5.0
Timliness 
 
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Reviewed by Jackie Chaix June 17, 2013

Desert Cow Computers is Phenomenal !

Desert Cow Computers is absolutely "a-moo-zing." I run a small business and I was having problems with my server always crashing. I was completely unhappy with my "IT" guy - he never showed up , would over charge me, and never really fix the problem, leaving my business virtually crippled. I was given their card by a customer of mine. When I spoke to Dominique, she was knowledgeable, patient, and Mark was able to come out the same day . They found the problem right away, and were able to have me up and running in no time flat. They provided stellar service and I have used them to upgrade my system to bring everything up to date. They were even able to teach us what to do if the problem were to arise again- they were able to break it down to me "Fisher-Price" style. Their expertise coupled with their stellar service, have really impressed me beyond words. I highly recommend Desert Cow Computers to anyone who will listen. They are honest, dependable, reasonable, and very easy to communicate with. If I was able to give them 50 Stars I would!

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I'm thankful for Dom and Mark Fruchtman (Desert Cow Computers). I got that nasty FBI virus/scam in late March and it totally locked up my computer. They came to my rescue and took good care of me. They picked up my computer and returned it VIRUS FREE the next day. In addition to this great service, their fee was much lower than I expected it to be also. They are the best!!
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5.0
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5.0
Friendliness 
 
5.0
Professionalism 
 
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Reviewed by Rosemary Woodward June 17, 2013

FBI virus/scam resolved

I'm thankful for Dom and Mark Fruchtman (Desert Cow Computers). I got that nasty FBI virus/scam in late March and it totally locked up my computer. They came to my rescue and took good care of me. They picked up my computer and returned it VIRUS FREE the next day. In addition to this great service, their fee was much lower than I expected it to be also. They are the best!!

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Dom is a treasure. Her firm Desert Cow Computers is on the cutting edge of technology. Dom responds immediately to your call and often can make a repair on line, while you watch her work her magic. But it is more than that she always leaves you with a tip or two which solves problems your have been dealing with for months. She is heads above others in knowing which computer to buy and when to buy it. Recalling one of her tips, I shared the information with my graphic designer which saved the designer $500 dollars in the purchase of a computer.
A true professional, Dom is also just fun to work with...how lucky we are to have Desert Cow Computer in our Valley.

Dorcas Greene, Coach for Family Caregivers,www.collaborativecoachingusa.com
Overall rating 
 
5.0
Service Quality 
 
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Friendliness 
 
5.0
Professionalism 
 
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Timliness 
 
5.0
Reviewed by Dorcas Greene June 17, 2013

Valley residents...how lucky we are that Dom moved here !

Dom is a treasure. Her firm Desert Cow Computers is on the cutting edge of technology. Dom responds immediately to your call and often can make a repair on line, while you watch her work her magic. But it is more than that she always leaves you with a tip or two which solves problems your have been dealing with for months. She is heads above others in knowing which computer to buy and when to buy it. Recalling one of her tips, I shared the information with my graphic designer which saved the designer $500 dollars in the purchase of a computer.
A true professional, Dom is also just fun to work with...how lucky we are to have Desert Cow Computer in our Valley.

Dorcas Greene, Coach for Family Caregivers,www.collaborativecoachingusa.com

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We have been using Desert Cow Computers both for our business & personally since they first started their business in the Cowchella Valley. We have a tax practice & business consulting company & if our computers go down we can't work! I don't know how we survived before they came along. I no longer have to wait for days to have someone come to our business or for us to drop off our computers for repairs. Dom & Mark really know their stuff and care about their customers. They have helped us buy computers, monitors & software and they get us the best deals. And best of all, they can fix many of the problems remotely! I refer all my clients, friends & family to them (no matter where they live).
Overall rating 
 
5.0
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5.0
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5.0
Professionalism 
 
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Timliness 
 
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Reviewed by Cathy Scarms June 17, 2013

We have been using Desert Cow Computers both for our business & personally since they first started their business in the Cowchella Valley. We have a tax practice & business consulting company & if our computers go down we can't work! I don't know how we survived before they came along. I no longer have to wait for days to have someone come to our business or for us to drop off our computers for repairs. Dom & Mark really know their stuff and care about their customers. They have helped us buy computers, monitors & software and they get us the best deals. And best of all, they can fix many of the problems remotely! I refer all my clients, friends & family to them (no matter where they live).

Was this review helpful to you? 
I've utilized Desert Cow computers on several occasions and have been more than pleased. They have fixed computer problems for us, and also got us a whole new computer when we needed one. They know what they're doing, arrive on-time and charge reasonable prices. Both Dominique and Mark are a pleasure to work with.

I've also referred others to Desert Cow computers, and everyone has gotten back to me with positive comments. I highly recommend them.
Overall rating 
 
5.0
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5.0
Professionalism 
 
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5.0
Reviewed by Jay Zaltzman June 17, 2013

Smart AND reliable

I've utilized Desert Cow computers on several occasions and have been more than pleased. They have fixed computer problems for us, and also got us a whole new computer when we needed one. They know what they're doing, arrive on-time and charge reasonable prices. Both Dominique and Mark are a pleasure to work with.

I've also referred others to Desert Cow computers, and everyone has gotten back to me with positive comments. I highly recommend them.

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I took a class from Dominique at the public library several years ago and took an immediate liking to her. When my wireless network broke, I knew just who to call. She came right over and got me straightened out and also added security which I didn't have before. Thanks, Dom!
Overall rating 
 
5.0
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5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by Helen Alexander June 17, 2013

Best in the Valley

I took a class from Dominique at the public library several years ago and took an immediate liking to her. When my wireless network broke, I knew just who to call. She came right over and got me straightened out and also added security which I didn't have before. Thanks, Dom!

Was this review helpful to you? 
Dominique and Mark Fruchtman take really good care their customers. They always answer the phone promptly, they look for the most affordable options for people and they stand behind their work. They want to keep you as a customer for life and earn your referrals.

When my tutoring clients have computer technical issues, I'm proud to refer them to Desert Cow because I know they will take good care of my people. Dominique is always available to answer a quick question for me, if necessary, so I can fix minor technical issues and continue with my tutoring.

They can also get you the best prices on new and refurbished computers, routers and other hardware.

Dominque and Mark have all kinds of technical certifications and experience, and yet they still can speak in language you can understand. They are friendly and caring and have a great sense of humor. That really lightens things up and takes the edge off when people are stressed.

Desert Cow is outstanding in its field and that's no bull!

I highly recommend Desert Cow Computers
Overall rating 
 
5.0
Service Quality 
 
5.0
Friendliness 
 
5.0
Professionalism 
 
5.0
Timliness 
 
5.0
Reviewed by Mardi Boettcher June 08, 2013

Best Tech Service in the Valley

Dominique and Mark Fruchtman take really good care their customers. They always answer the phone promptly, they look for the most affordable options for people and they stand behind their work. They want to keep you as a customer for life and earn your referrals.

When my tutoring clients have computer technical issues, I'm proud to refer them to Desert Cow because I know they will take good care of my people. Dominique is always available to answer a quick question for me, if necessary, so I can fix minor technical issues and continue with my tutoring.

They can also get you the best prices on new and refurbished computers, routers and other hardware.

Dominque and Mark have all kinds of technical certifications and experience, and yet they still can speak in language you can understand. They are friendly and caring and have a great sense of humor. That really lightens things up and takes the edge off when people are stressed.

Desert Cow is outstanding in its field and that's no bull!

I highly recommend Desert Cow Computers

Was this review helpful to you? 
 

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